Help & Support

How can we help?

Reach out to us directly or find answers in the FAQ below.

Email Support

Send us a message and we'll get back to you as soon as possible.

support@workruno.com

Quick Tips

AI Features

Use AI Analysis to score candidates automatically. Access it from the candidate profile.

Career Page

Your public career page is live at workruno.com/career/[your-id]. Share it with candidates directly.

Email Templates

Create reusable email templates in the Email Templates section to speed up your outreach.

Frequently Asked Questions

Q

How do I upgrade my plan?

Go to Dashboard → Pricing to see available plans and upgrade with one click.

Q

How do AI credits work?

Each AI action (analysis, email generation, CV match) consumes 1 credit. Credits reset at the start of each billing period.

Q

Can I cancel my subscription anytime?

Yes. Go to Dashboard → Pricing → Manage Subscription. Your access continues until the end of the billing period.

Q

How do I invite team members?

Team collaboration is available on the Business and Enterprise plans. Contact us to learn more.

Q

Is my candidate data secure?

Yes. All data is encrypted at rest and in transit. We are GDPR compliant. See our Privacy Policy for details.

Q

How do I export my data?

You can bulk-export candidates and reports from the dashboard. Contact support if you need a full data export.